Personal Data and Uses and Disclosures
Radius collects and uses Personal Data that you provide to us voluntarily, such as when you submit a question or comment online or apply for a job through our Careers page. You do not have to provide any Personal Data to visit the Website, but Radius may be limited in the ability to provide certain information to you in that case.
Radius may share your Personal Data with its agents, contractors or partners in connection with services that these individuals or entities perform for, or on behalf of, Radius in connection with such Personal Data. These individuals or companies are restricted from using the Personal Data in any way other than to provide such services.
Please note that while Radius has endeavored to create a secure and reliable site for users, the confidentiality of any communication or material, including any personal information contained within it, transmitted to/from Radius via the Website or e-mail cannot be guaranteed. There is always some risk involved when submitting data over the Internet. Radius cannot guarantee that the Website is 100% safe from illegal tampering or “hacking.” Once received, Radius maintains reasonable administrative, technical, and physical safeguards to protect your Personal Data, however, no system is completely secure or error-free. Radius does not, and cannot, guarantee the complete security of your Personal Data.
Storage and Processing Location
If you do not consent to having your personal information processed and stored in the United States, please do not provide it to us. By using the Website, and in particular when you submit Personal Data through the Website, you consent to the collection, storage, and processing of your Personal Data in the United States and in any country to which we may transfer your information in the course of our business operations.
The Website is not intended or designed to attract children under the age of 13. Radius does not knowingly collect Personal Data from any person under the age of 13. If Radius becomes aware it has inadvertently collected such information, it will take steps to delete it.
For California Residents
Last Updated: June 8, 2020
The following table sets forth the categories of personal information we have collected in the preceding 12 months, the source of that personal information, and how we have used and shared such personal information in the preceding 12 months.
|Category of Personal Information Collected||Source of Information||Purpose for Collection||Categories of Recipients|
|Contact information: such as your name, address, email address, telephone numbers, or other contact information; or information collected for verification purposes such as gender, date of birth. Please note that we record calls to our customer service team.||From you||To handle your requests, to contact you when necessary or requested, including responding to your questions and comments and providing customer support, and to obtain customer feedback and improve our customer service and customer experience||Our service providers who assist us with customer service|
|Preference information: your marketing preferences, the areas of our Site that you have visited or ways that you interact with our Site||From you, from our website technology interaction with your browser/devices and cookies and other similar technologies tracking the pages you visit, the marketing messages you open and the links you follow||To enhance your online experience, including targeted offers from us or others, promotions and advertising on the Site or App, through other third-party sites or apps.||Our third-party vendors and service providers that perform website analytic services for us or enable the customization of offers to you to improve your experiences through our Site, an App or elsewhere|
|Communications: communications we have with you such as your name, address, email address, telephone numbers, or other contact information; or information collected for verification purposes such as gender, date of birth. Please note that we record calls to our customer service team.||From you||To communicate with you, to send you information, promotional materials and other offerings from us or on behalf of our partners and affiliates, when you contact us, when you request customer service or support, to complete your registration for our Programs, to administer your account with us, and to provide you with offers that may be of interest to you||Our service providers, and our co-marketing partners, including select partners and affiliates that we believe may have or facilitate offers that may be of interest to you|
|Voluntary information: any voluntary information you provide us with, such as responses to surveys or competitions and social media account details||From you and your social media account provider||To know you better, make our communications with you more personal, learn and improve from your survey feedback, organize events and pick competition winners||Our service providers who administer surveys and promotions, and our co-marketing partners|
|Personalization: your journey online and how you use our Site and App, whether and when you open our marketing emails and respond to our advertisements||From you, from our Site or App technology’s interaction with your browser or devices and cookies tracking the pages you visit||To improve our Site, products and services, customer service, and customer experience||Our third party vendors and service providers that perform website analytic services for us or enable the customization of offers to you to improve your website experience for our Site, an App or elsewhere|
|Device information: IP address, internet provider, operating system and browser used, type of device (such as laptop or smart phone), device cookie settings and other device details (such as MAC address and geolocation), if you use our App and permit it to obtain your precise geolocation||From you and from our website or app technology’s interaction with your browser or devices||To make sure our website and app technology works properly with your device and make sure you can see and use our intended website and apps on the device you are using, for analytical and demographic purposes, and to provide offers that may be of interest to you
We also will use this information to protect the security and integrity of the Site and our business, such as by protecting against and preventing fraud, unauthorized transactions, and managing risk exposure, including by identifying potential hackers and other unauthorized users
|Our service providers who help us with fraud protection, and third-party vendors and service providers that perform website analytic services for us or enable more relevant offers to you on our Site, an App or elsewhere|
|Information automatically collected from your browser: when you use the Site, some data is automatically transferred from your browser to our server, including your browser type, operating system type or mobile device model, viewed webpages, links that are clicked, IP address, mobile device identifier or other unique identifier, sites or apps visited before coming to our Site or App, the amount of time you spend viewing or using the Site or App, the number of times you return, or other click-stream or site usage data, emails we send that you open, forward, or click through to our Site or App||From you and from our website or app technology’s interaction with your browser or devices||We will use this information in an aggregated non-specific format for analytical and demographic purposes
We also will use this information to protect the security or integrity of the Site and our business, such as by protecting against and preventing fraud, unauthorized transactions, and managing risk exposure, including by identifying potential hackers and other unauthorized users
|Our third party vendors and service providers that perform website analytic services for us or enable the customization of offers to you to improve your shopping or website experience and the relevance of offers to you on our Site, an App or elsewhere|
Do Not Track
Do Not Track (DNT) is a privacy preference that users can set in some web browsers, allowing users to opt out of tracking by websites and online services. At the present time, the World Wide Web Consortium (W3C) has not yet established universal standards for recognizable DNT signals and therefore, Radius and the Site do not recognize DNT.
Your California Privacy Rights
If you are a California resident, you may request information about our disclosure of personal information to third parties or affiliated companies for their direct marketing purposes. To make such request, please contact us as set forth below. Please allow up to 45 days for us to process your request. You may submit such a request once per year. To process your request for access or deletion, we must be able to verify your identity to a reasonable degree of certainty. We may use a third-party verification service for that purpose. To verify your identity, you must provide the required information when completing the online request form or making a request. We may ask you to provide your contact information and additional identifiers based on your relationship with us. You also may designate an authorized agent to make a request on your behalf. When you use an authorized agent to submit a request for access or deletion, you must provide the authorized agent with written permission to do so, and, in certain circumstances, we may ask you to verify your own identity directly with us. We may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf.
California law also provides you with the following rights with respect to your personal information:
- The right to know what personal information we have collected, used, and disclosed about you. Radius does not sell your personal information. To submit a request to know, you may call us at 855-672-3487 or click here
- The right to request that we delete any personal information we have collected about you. To submit a request for deletion, you may call us at 855-672-3487 or click here
Your exercise of these rights will have no adverse effect on the price and quality of our products or services.